Frequently Asked Questions

Flight Deck

The entire CDS Flight Deck system is only $200 a month. That includes all nine Flight Deck products, support, and any future system upgrades! Depending on the size of your store and your individual needs, you will need to purchase some hardware separately. Ask for our sales team for our hardware sheet for more info.
Once you sign up, we will automatically bill the card we have on file for you once a month.
When you first sign up, you will be given a demo domain so that you can set up and test your website before it goes live. When you are ready, you will need to access your domain host (like GoDaddy) to point your website domain to the CDS servers.
The minimum you need to run the CDS POS system is a cash drawer and a Star Micronics receipt printer. You will also need an established credit card account and chip card terminal from one of our credit card gateway partners, Electronic Transfer or Transnational (TNBC). We recommend you also have a barcode or driver's license scanner, a label printer for inventory, and a signature pad for completing 4473 forms. Contact the CDS sales team for more information about the exact hardware models that work with the system.
The CDS Flight Deck system works with either Windows or Apple operating systems. We recommend that you use the Google Chrome browser on whichever device you choose for the best system functionality.
You can set up as many POS registers as you want in the Flight Deck system at no additional cost, other than the hardware you need for each register.
You can receive inventory from any supplier, however there are several features designed to only work with one of our preferred distributors: RSR, Sports South, Lipsey's, or Zanders. POS warehouse orders, automatic inventory replenishment and direct inventory orders will only work with one of these five distributors.
To ensure the most secure payments, CDS works with both Transnational (TNBC) and Electronic Transfer to provide chip card terminals to our dealers. Both of these credit card merchants will meet or beat your current merchant's price and provide you with free chip card terminals when you sign up for Flight Deck. Contact the CDS sales team for more information about TNBC and Electronic Transfer.
For an extra fee we will send one of our top support team members to your store for two full days of setup and training on the Flight Deck system. We also offer shorter virtual training courses on each of the key parts of the system.
Yes, some dealers choose to have a separate landing page outside of CDS that redirects to the Flight Deck website for ordering products. You also have to option to custom build your own landing page in the CDS template builder, so you don't have to pay for and manage more than one website service.

Flight Deck Lite

The entire CDS Flight Deck Lite system is only $100 a month. That includes all seven Flight Deck Lite products, support, and any future system upgrades! Depending on your individual needs, you may need to purchase some hardware separately. Ask for our sales team for our hardware sheet for more info.
Once you sign up, we will automatically bill the card we have on file for you once a month.
You will need to have an account with one of our preferred distributors: RSR, Sports South, Lipsey's, or Zanders. You will also need an established credit card account from one of our credit card gateway partners, Electronic Transfer or Transnational (TNBC). When you first sign up, you will be given a demo domain so that you can set up and test your website before it goes live. When you are ready, you will need to access your domain host (like GoDaddy) to point your website domain to the CDS servers.
No problem! Everything is integrated so if you ever decide to upgrade for more features, it's as easy as flipping a switch to add on the rest of the Flight Deck tools.
The Flight Deck Lite system works with either Windows or Apple operating systems. We recommend that you use the Google Chrome browser on whichever device you choose for the best system functionality.
Yes, some dealers choose to have a separate landing page outside of CDS that redirects to the Flight Deck Lite website for ordering products. You also have to option to custom build your own landing page in the CDS template builder, so you don't have to pay for and manage more than one website service.

FFL Office

You can get FFL Office completely free as long as you have an account with one of our preferred distributors: RSR, Sports South, Lipsey's, or Zanders
You will need to have an account with one of our preferred distributors: RSR, Sports South, Lipsey's, or Zanders.
Yes! FFL Office integrates with the Flight Deck and Flight Deck Lite systems so it's easy to upgrade and start using features like Inventory, Reports, POS and Website tools.
In order to fill out and submit 4473 forms electronically you will need an account with the LEEP (Law Enforcement Enterprise Portal) system and an electronic signature pad from CDS.
The FFL Office system works with either Windows or Apple operating systems. We recommend that you use the Google Chrome browser on whichever device you choose for the best system functionality: in order to use the electronic 4473 features you will need to install the FFL Office Chrome Browser.

Navigator

Please contact the CDS sales team for more information about pricing.
Navigator is a reporting tool for distributors and manufacturers to track real time inventory movement and create promotional packages for dealers.
Unlike other supplier reporting tools in the industry, Navigator delivers you real-time data up to date within 24 hours.